Senior Product Manager, PaaS (Reporting, Dashboards, Analytics) - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• To scale Experience Management reporting, dashboarding, and analytics across organizations with tens to thousands of global users
• To power our app and other product teams to build the the most reliable and trustworthy data-driven capabilities into their applications
• To enable all our brands to improve their experiences by placing omnichannel understanding at their fingertips
• Collaborating with engineers and designers to ship reporting requirements.
• Building empathy for core personas/users and translating this into product specification documents.
• Engaging with customers, sales, and stakeholders to drive product improvements and usage.
• Utilizing quantitative and qualitative data to inform decisions and success measures.
• Communicating the value proposition to diverse audiences and collaborate on feature positioning.
• Ship features for our Reporting and Analytics Platform
• Produce clearly written product specifications aligned with strategy.

Requirements

• Bachelor’s degree in Business, Marketing, Engineering, Computer Science, or related field.
• 3-4 years of experience in a product-related role, preferably in tech/software.
• Owner’s mentality with adaptability and problem-solving mindset.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• Experience with B2B customers and a track record of exceptional customer service.
• Experience with frontline or omnichannel experience management is beneficial.

Benefits

• Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
• Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
• The satisfaction of empowering large networks through technology.
• The opportunity to work with a diverse range of influential brands.
• A role that encourages personal growth and initiative within a growing business area.