HR Service Delivery Coordinator - Remote

Overview

The HR Service Delivery Coordinator serves as a central point of contact for HR service delivery, supporting the organization through the management of the HR contact center and help ticketing system.

In Short

• Manage HR contact center and help ticketing system.
• Triage and resolve HR inquiries.
• Maintain data integrity and support HR initiatives.
• Process employee lifecycle transactions in HRIS.
• Support HR data reporting and analytics.
• Provide administrative support to HR team.
• Exercise discretion and maintain confidentiality.
• Manage competing priorities and maintain accuracy.
• Respond to employment record requests.
• Support departmental projects and initiatives.

Requirements

• High School Diploma or GED required.
• Bachelor's Degree in Human Resources or related field preferred.
• Minimum of one year experience in HR or customer service.
• Experience in a high-volume environment preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency with technology platforms.
• Ability to work independently in a fast-paced environment.
• Ability to interpret and apply policies consistently.
• Ability to handle sensitive information with discretion.

Benefits

• Medical, Dental, and Vision Insurance.
• Flexible Spending Accounts.
• Life Insurance.
• Paid Time Off.
• 401(k) with Company Match.
• Tuition Reimbursement.
• Employee Recognition Programs.
• Referral Bonus opportunities.
• And More!