Customer Support Intern/Junior Executive (Japanese) - Remote

Overview

Pulse iD is a leading fintech organization specializing in loyalty and rewards solutions tailored for financial institutions, telecommunications providers, and non-bank entities. Leveraging cutting-edge AI analytics, hyper-personalization, and enterprise-grade technology, we empower our clients with scalable platforms that drive customer engagement and retention.

In Short

• Seeking Customer Support Interns and Junior Executives who are proficient in Japanese.
• Ideal for recent graduates or early-career professionals.
• Offers remote work flexibility and in-office collaboration.
• Responsibilities include multilingual customer support, translation, localization, and documentation.
• Fluency in Japanese and strong English skills are required.
• Positive customer orientation and attention to detail are essential.
• Experience in customer service is a plus for senior roles.
• Career growth opportunities available for high-performing interns.
• Global collaboration with international teams.
• Work-life balance with remote work options.

Requirements

• Fluency in Japanese (written and spoken) is essential.
• Strong command of English (written and spoken) is required.
• Customer-oriented with a professional demeanor.
• Detail-oriented with strong attention to accuracy.
• Excellent communication skills adaptable to diverse audiences.
• Comfortable using productivity and communication tools.
• Experience in multicultural, cross-functional environments.
• Open to fresh graduates and early-career candidates.
• Prior experience in customer service is a plus for senior roles.

Benefits

• Engage directly in fintech customer support.
• Clear development pathways for junior staff.
• Work alongside international teams.
• Enjoy the convenience of remote work.