Customer Service Trainer - Remote

Overview

Proper is seeking a Customer Service Trainer who will not only facilitate training but will also monitor performance, iterate on methodologies, and ensure that the team consistently delivers a world-class customer experience.

In Short

• Join a quickly growing startup that values skills and happiness.
• Work with a team of diverse professionals worldwide.
• Facilitate training for customer service representatives.
• Monitor performance and iterate on training methodologies.
• Ensure delivery of a world-class customer experience.
• Collaborate in a fast-paced and evolving environment.
• Possess a positive and proactive attitude.
• Strong communication skills are essential.
• Full-time position based in LATAM.
• Be part of a culture of collaboration and personal growth.

Requirements

• Experience in customer service training.
• Ability to monitor and evaluate performance.
• Strong communication and interpersonal skills.
• Proactive and positive attitude.
• Ability to work in a fast-paced environment.
• Experience in a tech startup is a plus.
• Willingness to collaborate with a diverse team.
• Passion for personal growth and development.

Benefits

• Work in a collaborative and respectful culture.
• Opportunity for personal and professional growth.
• Be part of a team that values happiness and well-being.
• Engage with a diverse and talented group of individuals.
• Contribute to improving people's lives through technology.