RemoteOtterRemoteOtterThe Customer Support Specialist role is an entry-level, full-time position on the Promoboxx Customer Support Team. The primary responsibilities include monitoring inbound emails, voicemails, and live chats, becoming a product expert in the Promoboxx platform, conducting 1:1 platform training, and supporting our internal team members with platform questions or technical difficulties.
Promoboxx
Promoboxx is a retail marketing platform that empowers brands to support local retailers through relevant and compelling digital content. The platform enables brands to engage their independent retailers effectively, driving better business outcomes by reaching consumers via trusted local channels. With a focus on brand-compliant digital marketing, Promoboxx allows channel managers and brand marketers to organize and engage their retailer networks, manage digital campaigns, and assess business outcomes. The company has successfully delivered over 3 million campaigns across more than 27,000 retailers for leading brands such as Champion Petfoods, The North Face, KIA, and Chevrolet. Promoboxx fosters a positive work culture, offering a fully remote workplace, unlimited PTO, and opportunities for growth within the company.
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Promoboxx
Promoboxx is a retail marketing platform that empowers brands to support local retailers through relevant and compelling digital content. The platform enables brands to engage their independent retailers effectively, driving better business outcomes by reaching consumers via trusted local channels. With a focus on brand-compliant digital marketing, Promoboxx allows channel managers and brand marketers to organize and engage their retailer networks, manage digital campaigns, and assess business outcomes. The company has successfully delivered over 3 million campaigns across more than 27,000 retailers for leading brands such as Champion Petfoods, The North Face, KIA, and Chevrolet. Promoboxx fosters a positive work culture, offering a fully remote workplace, unlimited PTO, and opportunities for growth within the company.
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