Strategic Operations Specialist - Remote

Overview

We’re a fast-moving, global staffing agency connecting top talent from around the world with U.S. companies. We thrive in a startup-like, tech-savvy environment and are looking for Strategic Operations Specialist to help run the business across functions — from Recruiting and Finance to Sales, Marketing, and Operations.

In Short

• Your mission: Keep the business running smoothly and move key projects forward. Your role will flex depending on team needs and your individual skill set, but may include:
• Cross-functional ownership of Recruiting, Finance, Sales Ops, Marketing Ops, or general Business Operations.
• Build and refine scalable SOPs; identify bottlenecks and fix them.
• Run strategic projects from scoping to execution — pricing, onboarding, process redesign, internal tools, etc.
• Create dashboards and reports in Google Sheets or Excel to track performance across departments.
• Manage and coach small teams (e.g. recruiters, bookkeepers, AR/AP specialists), depending on your focus area.
• Use tools like Zapier, HubSpot, and ClickUp to streamline workflows and automate repetitive tasks.
• Forecast revenue, model growth scenarios, and support strategic decision-making alongside leadership.
• Coordinate with Sales, Marketing, and Account Management to keep cross-team execution aligned.

Requirements

• 5 –8 years of experience in operations, project management, or team leadership across multiple functions.
• Background in a B2B environment (ideally in B2B services, SaaS, recruiting/staffing, or tech).
• Strong analytical and organizational skills — you love structure, systems, and spreadsheets.
• Experience managing people and cross-functional projects.
• You are amazing at Google Sheets. If you’re not, this is not the job for you.
• Familiarity with HubSpot, ClickUp, Slack, and Zapier — or fast learners who can ramp up quickly.
• A scrappy, adaptable generalist mindset — excited to take on whatever is most important this week.
• Excellent communicator who works well across departments and personalities.

Benefits

• Flexible working environment
• Opportunity to work with a diverse team
• Professional development opportunities
• Competitive compensation