Licensor Operations Manager - Remote

Overview

A fast-growing tech company revolutionizing sales enablement in B2B markets is seeking a detail-obsessed, solutions-driven Licensor Operations Manager to take full ownership of its content ingestion pipeline. This role suits an operational thinker who thrives in complexity, loves optimizing systems, and can bridge strategy with hands-on execution. If you live for process efficiency, thrive in cross-functional environments, and get excited about automation—this role is for you.

In Short

• Manage the full licensor content ingestion workflow from start to finish.
• Monitor and improve timelines for ingestion success.
• Analyze costs and improve vendor management processes.
• Oversee tools like Pylon, Jira, Salesforce, and Metabase.
• Serve as primary contact for licensors post-signing.
• Align with sales, tech, and operations teams for collaboration.
• Create documentation to streamline licensor onboarding.
• Conduct regular audits to improve processes.
• Build and maintain dashboards to monitor ingestion progress.
• Lead customer support initiatives to ensure licensor satisfaction.

Requirements

• 3+ years in operations, project management, or workflow optimization roles.
• Experience managing external stakeholders such as licensors or vendors.
• Strong documentation, tracking, and reporting skills.
• Native English fluency with excellent communication skills.
• Comfortable working cross-functionally with technical and non-technical teams.

Benefits

• High-impact role with opportunities for growth.
• Work in a fast-paced, innovative environment.
• Collaborate with cross-functional teams.
• Flexible working hours.
• Remote work opportunity.