Operations Manager - Remote

Overview

We are seeking a highly organized and strategic Operations Manager to oversee our day-to-day operations, manage cross-functional teams, and drive the efficient execution of our projects, wholesale partnerships, and production workflows. You’ll be the go-to person for ensuring deadlines are met, systems are optimized, and our departments work in sync to deliver top-quality results. If you thrive in fast-paced environments, love problem-solving, and are passionate about building structure and scaling operations, this role is for you.

In Short

• Oversee daily operations and manage cross-functional teams.
• Assign projects and ensure deadlines are met.
• Maintain wholesale partner relationships and respond to inquiries.
• Order and manage inventory, supplies, and materials.
• Develop and implement SOPs for team efficiency.
• Coordinate between departments (sales, logistics, marketing, etc.).
• Handle escalated customer support issues.
• Monitor order accuracy, speed, and timely fulfillment.
• Implement and manage project/task management tools.
• Automate recurring operational tasks.
• Track KPIs and analyze data for trends and improvements.
• Lead regular team check-ins and cross-functional meetings.
• Maintain a central calendar for launches and key milestones.
• Deliver quarterly performance and operations reports to leadership.

Requirements

• Proven experience in operations management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and track KPIs.
• Experience with project management tools.
• Problem-solving mindset and adaptability.
• Strong organizational skills and attention to detail.
• Familiarity with inventory management.
• Ability to work in a fast-paced environment.
• Knowledge of customer support best practices.

Benefits

• Competitive salary.
• Remote work flexibility.
• Opportunities for professional growth.
• Collaborative team environment.
• Access to project management tools and resources.
• Regular team check-ins and feedback.
• Work-life balance support.
• Quarterly performance reviews.