Onboarding Representative - Remote

Overview

The Onboarding Representative at PracticeTek will be responsible for managing the full onboarding lifecycle, ensuring a seamless customer experience while contributing to the mission of revolutionizing healthcare practices.

In Short

• Own and deliver successful end-to-end onboarding experiences.
• Drive accountability and momentum toward on-time go-live.
• Guide customers through a structured onboarding journey.
• Improve onboarding outcomes through insight and collaboration.
• Contribute to a strong, engaged team culture.

Requirements

• Experience in an eye care or clinical setting.
• Strong customer service orientation.
• Ability to manage multiple priorities in a fast-paced environment.
• Technical proficiency with modern tools.
• Adaptability to evolving technology.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) with company match.
• Potential for bonuses or equity.