Community Manager - Remote

Overview

The Social Media Community Manager plays a vital role in fostering and nurturing online communities and follower interactions across various social media platforms. This position excels in adapting to diverse brand voices and effectively engaging with customers, enhancing brand reputation and community growth.

In Short

• Manage multiple workstreams with unique brand voices.
• Ensure high standards in social media interactions.
• Respond to customer interactions across social media.
• Monitor social media for potential issues.
• Cultivate online communities through engagement.
• Track and analyze social media metrics.
• Identify trends and best practices in community management.
• Collaborate with cross-functional teams.
• Employ AI technologies for business processes.
• Utilize Power Digital's Nova ecosystem.

Requirements

• Experience in customer relations/service and social media management.
• Expertise in managing various social media platforms.
• Strong written and verbal communication skills.
• Ability to adapt to various brand voices.
• Highly organized and autonomous.
• Familiarity with social media analytics tools.
• Commitment to enhancing customer experience.

Benefits

• Diversity and inclusion in the workplace.
• Opportunity to work with a dynamic team.
• Focus on personal and professional growth.
• Engagement in innovative marketing strategies.
• Access to proprietary technology for marketing insights.