Implementation Specialist - Project Manager - Remote

Overview

The Implementation Specialist – Project Manager is responsible for leading the end-to-end implementation of new payer clients and managing ongoing program enhancements for existing accounts in the healthcare sector.

In Short

• Lead implementation of new clients and enhancements for existing accounts.
• Develop detailed project plans and align deliverables with client expectations.
• Manage project timelines, risks, and dependencies.
• Serve as primary contact for implementation activities.
• Respond to client requests for updates and coordinate operational changes.
• Oversee client data file management and system readiness.
• Document change requests and ensure proper implementation.
• Apply lessons learned for ongoing improvements.
• 10+ years of experience in project management or customer success in healthcare.
• PMP certification preferred.

Requirements

• 10+ years of experience in project management or implementation roles.
• Strong understanding of government-sponsored health plans.
• Exceptional organizational and communication skills.
• Technically proficient with data and engineering teams.
• Experience with project management tools like Smartsheet or JIRA.

Benefits

• Opportunity to work in a fast-paced healthcare environment.
• Engagement with cross-functional teams.
• Impact on client satisfaction and program success.