Client Marketing Consultant (Professional Services) - Remote

Overview

The Client Marketing Consultant serves as a trusted advisor and marketing solution expert, providing restaurant marketing and growth expertise to our partners using Popmenu’s professional services. This role will be responsible for managing the marketing project relationship with independent restaurant owners, as well as providing timely, tailored solutions to address the evolving, unique marketing challenges of each partner.

In Short

• Build strong, consultative relationships with restaurant owners.
• Own a portfolio of SMB partners and lead end-to-end delivery of marketing projects.
• Develop and execute integrated, data-informed marketing campaigns.
• Partner with the content team to ensure all creative assets align with the brand strategy.
• Stay ahead of emerging trends in hospitality and restaurant marketing.
• Provide strategic consultation to partners with a focus on ROI and ongoing optimization.
• Collaborate with Sales, Product, and CX to coordinate resources and remove roadblocks.
• Regularly assess project workflows and overall account health.
• Manage escalations with professionalism, driving toward constructive resolutions.
• Develop engaging, scalable resources for partners to realize the value of the marketing platform.

Requirements

• Experience in marketing project management.
• Strong consultative relationship management skills.
• Ability to develop and execute marketing campaigns across multiple channels.
• Familiarity with data analysis and performance reporting.
• Excellent communication and collaboration skills.
• Knowledge of emerging trends in hospitality and restaurant marketing.
• Experience working with SMB partners.
• Ability to define project scope, timelines, and success metrics.
• Proven track record of driving measurable business outcomes.
• Strong problem-solving skills.

Benefits

• Opportunity to work with a diverse portfolio of clients.
• Engagement in innovative marketing solutions.
• Collaborative work environment.
• Access to ongoing professional development.
• Potential for career growth within the company.
• Flexible working arrangements.
• Competitive compensation and benefits package.
• Supportive team culture.
• Access to the latest marketing tools and technologies.
• Engagement in a dynamic and evolving industry.