Technical Program Manager - Remote

Overview

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend.

In Short

• Drive process optimization projects that improve the efficiency and quality of our data operations
• Identify and lead technical initiatives that improve the efficiency of our data driven business operations (e.g. invoicing and claims filing)
• Leverage data analysis using SQL to uncover insights and drive decision-making
• Define project requirements, scope, and success metrics in collaboration with stakeholders
• Break down ambiguous problems into executable plans with clear milestones
• Manage cross-functional projects through the entire lifecycle from conception to delivery
• Establish and optimize processes to improve team velocity and quality of delivery
• Partner with engineering to translate business needs into technical requirements
• Mitigate risks and remove obstacles to ensure successful program delivery

Requirements

• You have 4+ years of professional experience in data analytics, software engineering, technical program management, or product management
• A problem solver who thrives in ambiguity and enjoys creating structure
• Experienced in managing technical projects with multiple stakeholders
• Proficient in SQL and comfortable working with data to drive decisions
• Excellent communicator who can translate between technical and non-technical teams
• Detail-oriented with strong organizational and follow-through capabilities
• Passionate about improving healthcare experiences through technology
• Adaptable and resilient when facing shifting priorities or constraints
• Self-motivated with the ability to work independently while coordinating with teams

Benefits

• A mix of data analytics / engineering experience and program / product management experience is a bonus
• Experience in healthcare is a bonus
• Familiarity with process automation tools and techniques is a bonus
• Experience implementing or optimizing healthcare workflows is a bonus
• Knowledge of healthcare regulations and compliance requirements (HIPAA, etc.) is a bonus
• Experience with data visualization tools (Tableau, Looker, Metabase) is a bonus