Software Implementation Consultant, Acute & Payer - Remote

Overview

The Software Implementation Consultant I is an entry-level role focused on optimizing workflows and driving business outcomes in Long-Term and Post-Acute Care settings through effective customer engagement and technical implementation.

In Short

• Act as a liaison for customer engagements.
• Document customer requirements and translate them into configuration setups.
• Perform business discovery and develop delivery recommendations.
• Ensure data quality and integrity for customer databases.
• Troubleshoot configuration issues with attention to detail.
• Update training databases with new product releases.
• Establish stakeholder relationships through communication.
• Support customer change management strategies.
• Travel to customer sites as needed.
• Balance multiple projects efficiently.

Requirements

• Post-secondary education in business or technology.
• Excellent communication and organizational skills.
• Experience in software configuration or implementation preferred.
• Strong analytical and problem-solving skills.
• Attention to detail and quality validation experience.
• Consulting experience in workflow analysis.
• Ability to manage multiple projects simultaneously.
• Self-starter with a results-oriented mindset.
• 0-1+ years in a software implementation role.
• Healthcare market experience preferred.

Benefits

• Opportunity to work in a dynamic team environment.
• Gain experience in software solutions and healthcare.
• Develop consulting and communication skills.
• Flexible work environment with remote options.
• Potential for career growth within the organization.