Sales Operations Support Representative - Remote

Overview

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. The Sales Operations Support Representative plays a vital role in supporting the sales team by facilitating sales transactions and improving business processes.

In Short

• Facilitate the creation of sales quotes and contracts.
• Analyze subscription records for accurate pricing.
• Manage opportunities for transactional sales.
• Liaise with various departments to accelerate sales objectives.
• Assist with ad hoc sales reporting.
• Collaborate with sales representatives and clients.
• Support revenue recovery efforts.
• Drive cross-functional alignment.
• Strong communication and organizational skills required.
• Intermediate Excel skills needed.

Requirements

• Experience with Salesforce CRM and CPQ.
• Experience in processing sales and financial transactions.
• Familiarity with case/ticketing management systems (SFDC, JIRA).
• Experience in SaaS Sales, Marketing, or Customer Support.
• Ability to multi-task in an agile environment.
• Strong written and oral communication skills.
• Ability to develop strong relationships with sales professionals.
• Experience with subscription and pricing analysis is a plus.
• Experience in diagramming business processes is considered an asset.

Benefits

• Opportunity to work in a dynamic and vibrant culture.
• Potential for career advancement.
• Engagement in meaningful work impacting healthcare.
• Collaborative team environment.
• Access to professional development resources.