Instructional Designer/Developer - Remote

Overview

This role involves the end-to-end analysis, design, development, implementation, and evaluation of training and certification learning needs for PointClickCare's acute and payer products.

In Short

• Reports to the Acute & Payer Professional Services Manager.
• Responsible for product training and certification.
• Utilizes knowledge of instructional design.
• Creates educational solutions for successful product adoption.
• Involves development, maintenance, and deployment of training materials.
• Focuses on acute and payer customer, partner, and staff needs.
• Requires experience in authoring and visual design tools.
• Engages in evaluation of training effectiveness.
• Collaborates with various stakeholders.
• Ensures alignment with product features and updates.

Requirements

• Intermediate knowledge of instructional design.
• Experience in training development.
• Proficiency in visual design tools.
• Strong communication skills.
• Ability to analyze learning needs.
• Experience with product training and certification.
• Collaboration skills with stakeholders.
• Attention to detail in educational content.
• Ability to evaluate training outcomes.
• Adaptability to changing product features.

Benefits

• Opportunity to work on impactful training solutions.
• Collaborative work environment.
• Professional development opportunities.
• Access to innovative tools and technologies.
• Supportive management team.
• Flexible work arrangements.
• Health and wellness benefits.
• Competitive salary package.
• Engagement with diverse teams.
• Contribution to product success.