Business Analyst - Remote

Overview

The Business Analyst position at PNC focuses on enhancing customer experience through effective data analysis and business process improvement in a remote work environment.

In Short

• Remote position allowing work from home.
• Conduct research and collect business requirements.
• Analyze information technology requirements.
• Develop and maintain policy and procedure documentation.
• Support project results and implement risk analysis.
• Collaborate with business and technology staff.
• Focus on customer needs and satisfaction.
• Assess and manage risks associated with business objectives.
• Utilize analytical thinking and effective communication skills.
• Participate in continuous improvement initiatives.

Requirements

• Bachelor's degree or equivalent experience.
• Knowledge of business processes and data analytics.
• Strong decision-making skills.
• Ability to prioritize tasks effectively.
• Familiarity with the Waterfall Model.
• Effective communication skills.
• Experience in project management.
• Understanding of software product business knowledge.
• Competence in requirements analysis.
• Ability to model data, processes, and events.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with company match.
• Pension and stock purchase plans.
• Paid time off including maternity and parental leave.
• Educational assistance programs.
• Wellness programs with financial incentives.
• Short and long-term disability protection.
• Adoption and surrogacy reimbursement.
• Flexible work arrangements.
• Inclusive workplace culture.