E-Payment Specialist - Remote

Overview

The E-Payment Specialist is responsible for optimizing online payment processes, managing payment gateway performance, and resolving payment-related issues, including refunds. This role focuses on enhancing transaction success rates, improving payment system functionality, and ensuring smooth financial transactions.

In Short

• Monitor and optimize payment gateway performance.
• Troubleshoot payment acceptance issues.
• Ensure compliance with financial regulations.
• Manage refund processing for canceled events.
• Generate reports on payment performance.
• Collaborate with internal teams on payment issues.
• Investigate flagged transactions for fraud risks.
• Participate in testing new payment features.
• Recommend improvements to payment workflows.

Requirements

• Experience in e-commerce or ticketing industries.
• Strong analytical and problem-solving skills.
• Ability to work remotely and manage multiple tasks.
• Excellent communication skills.
• Familiarity with payment gateway technologies.
• Understanding of financial regulations related to payments.

Benefits

• Fully remote position offering flexibility.
• Opportunity to work in a leading ticketing company.
• Collaborative work environment.
• Professional development opportunities.