Senior Product Engineer (Frontend) - Remote

Overview

We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world’s most forward-thinking companies, like Stytch, Sanity, and Fly.io, rely on Plain to consolidate all the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI.

We’re looking for an experienced frontend engineer to help us lead and shape frontend at Plain.

In Short

• Ship features to solve customer problems, end to end.
• Normalize GraphQL queries into a global cache and update entities via Websockets.
• Develop a resilient multiplayer experience for large teams.
• Improve the writing experience with full keyboard control and rich message composition.
• Collaborate closely with the designer to ensure top-notch user experience.

Requirements

• Proven track record in product-led companies, ideally in B2B SaaS.
• Experience with web apps facing complex data fetching and performance challenges.
• Comfortable learning new technologies independently.
• Strong opinions and passion for UI work.

Benefits

• Opportunity to work in a fast-paced startup environment.
• Impactful work with high-EQ colleagues.
• Competitive offerings for a seed-stage startup.