Cloud Endpoint Technical Consultant - Remote

Overview

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a new Technical Consultant to join our Cloud Endpoint practice that’s shaping the future of modern endpoint management for our customers.

In Short

• Lead the delivery of projects in Microsoft Intune, Microsoft Configuration Manager and Windows 365.
• Contribute to scoping and design workshops to uncover customer requirements and recommend tailored, future-ready endpoint solutions.
• Write comprehensive customer-facing documentation including High-Level Designs, Low-Level Designs and Statement of Works.
• Collaborate closely with project managers to ensure successful delivery against project milestones, timelines, and quality standards.
• Troubleshoot and resolve complex endpoint management issues, ensuring minimal disruption to customer environments.

Requirements

• At least 5 years’ experience in an End User Computing or Modern Workplace role.
• Proven experience designing and implementing Microsoft Intune and Configuration Manager in complex environments.
• Strong understanding of client management, collections, application packaging and deployment, software updates, and compliance settings in Configuration Manager.
• Strong understanding in Operating System Deployment (OSD) and Windows Autopilot.
• Strong understanding of Windows 10/11 configuration management.
• Strong understanding of Microsoft Entra and Microsoft 365 security.
• Strong understanding of cloud and hybrid identity.

Benefits

• Encouragement, support and skill development.
• High-trust, collaborative environment.
• Culture Blueprint promoting a positive workplace.
• Opportunity to influence and contribute ideas.
• Potential for further security clearance opportunities.