SOC Analyst - Remote

Overview

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.

We are seeking a SOC Analyst to work within our Security Operation Center (SOC) environment as a first line responder to incidents triggered by security toolsets.

In Short

• Respond to technical support inquiries and manage ticket queues within the SOC.
• Execute proactive threat hunting in client environments.
• Provide in-depth analysis of security incidents.
• Assist in the creation of new use cases and reporting.
• Document all triggered incidents and metrics for analysis.

Requirements

• Infrastructure and network background.
• Security qualifications for incident response.
• Experience with SIEM tools, preferably Microsoft Sentinel.
• Experience and qualifications in Microsoft Azure.
• Experience working with an ITSM.
• Excellent oral and written communication skills.

Benefits

• Support and skill development for employees.
• A strong company culture focused on employee well-being.