Executive Customer Success Manager - Remote

Overview

The Executive Customer Success Manager is responsible for strategically supporting top candidates, providing career counseling, and ensuring an excellent candidate experience throughout the recruitment process.

In Short

• Strategically support top candidates through the application process.
• Provide personalized career counseling and develop tailored career strategies.
• Create an excellent candidate experience and ensure perfect matches.
• Coordinate interviews, contract negotiations, and onboarding processes.
• Conduct market and demand analysis to improve candidate placement.
• Assist candidates in negotiation processes with employers.
• Build sustainable relationships with top candidates for long-term support.
• Act as a career designer for healthcare professionals.

Requirements

• At least 4 years of experience in sales or recruiting.
• Passion for career counseling and talent management.
• High level of self-responsibility and initiative.
• Excellent communication skills and professional demeanor.
• Structured work style and strong goal orientation.
• Technical affinity with CRM systems and digital recruiting tools.
• Fluent in German (C2 level) for communication with candidates.

Benefits

• Attractive fixed salary and performance-based compensation.
• Flexible working model with options for office or hybrid work.
• Well-equipped office in Berlin with modern technology.
• Excellent development opportunities through coaching and training.
• Efficient tools like Slack and Zoom to facilitate work.
• Team and company events to foster team spirit.
• Free snacks and beverages in the office.
• Personalized snack orders delivered to the office.
• Pet-friendly office environment.