Customer Service Representative - Remote

Overview

The Customer Service Representative plays a vital role in managing increased customer inquiries during our busy “super bowl” season, ensuring a smooth and positive customer experience.

In Short

• 20 hours per week, seasonal temporary position
• Answer customer inquiries via ticketing system and phone
• Update customer records and maintain communication
• Acknowledge and resolve customer complaints
• Maintain a positive and professional attitude
• High School Diploma or equivalent required
• Customer service experience preferred
• Reliable computer and strong Wi-Fi connection needed
• 50% employee discount on products
• Opportunity to grow in a fun corporate culture

Requirements

• Demonstrate outstanding customer service
• Focus on quality and attention to detail
• Good time-management skills
• Ability to multitask
• Strong interpersonal and communication skills
• Reliable computer with up-to-date software
• Stable Wi-Fi connection
• Quiet, distraction-free workspace

Benefits

• 50% employee discount
• Fun corporate culture
• Ability to make a real impact in a growing company
• Unlimited growth potential
• Lean organizational structure