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Retail Support Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
IL, USA

Overview

The Retail Support Specialist plays a key role in driving the successful execution of company-wide retail initiatives, visual merchandising standards, and in-store experience enhancements across assigned markets.

In Short

  • Execute re-merchandising efforts in stores as assigned.
  • Coordinate campaign execution to drive traffic to assigned stores.
  • Provide in-store support during team absences or high-traffic times.
  • Serve as a field liaison for store-level rollout of corporate programs.
  • Monitor and support ongoing strategic initiatives across multiple store locations.
  • Coordinate with external partners to obtain program materials.
  • Manage assigned content deployment and ensure timely execution.
  • Maintain clear documentation and reporting of performance.

Requirements

  • This role requires travel to various store locations.
  • Work 2 days a week remotely and 3 days a week in the field.
  • Flexibility to work weekends or holidays.
  • Ability to multitask and shift focus between responsibilities.
  • Reports to: COO & VP of Corporate Store Strategy.
  • Start Date: 4/21/25.

Benefits

  • Opportunity to work closely with leadership.
  • Hands-on experience in retail operations.
  • Involvement in strategic initiatives.
  • Flexibility in work schedule.

P.P.L.D.E.P

PET PROS LLC DBA EARTHWISE PET

PET PROS LLC DBA EARTHWISE PET is a retail company dedicated to enhancing the pet ownership experience through high-quality products and exceptional customer service. The company focuses on executing innovative retail initiatives and maintaining visual merchandising standards to create an engaging in-store experience. With a commitment to operational consistency and customer satisfaction, PET PROS LLC collaborates closely with its leadership team to drive traffic and support store-level readiness across multiple locations.

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