Software Implementation Consultant - Remote

Overview

PerfectServe is seeking a Software Implementation Consultant to enhance our provider scheduling team by delivering exceptional onboarding and support to clients.

In Short

• Join a rapidly growing company in healthcare technology.
• Work remotely within the Mountain or Pacific Time Zones.
• Onboard and train clients on scheduling software.
• Utilize analytical skills for troubleshooting client issues.
• Build relationships to ensure client satisfaction.
• Collaborate with various teams to deliver optimal solutions.
• 1+ years of experience in software implementation is required.
• Bonus for experience with SQL or relational databases.
• Participate in a 24/7 on-call rotation.
• Drive process changes and improve client outcomes.

Requirements

• Strong interpersonal and relationship-building skills.
• Ability to learn new software quickly.
• Excellent problem-solving and troubleshooting abilities.
• Strong work ethic and ability to juggle multiple tasks.
• Experience in a software implementation role is essential.
• Bonus: Familiarity with SQL or relational databases.

Benefits

• Remote first work environment.
• Health, Dental, Vision, Life, and Disability Insurance options available from day one.
• 401K with match and immediate vesting.
• 17 company holidays, 2 floating holidays, and competitive paid time off policy.
• Opportunities for internal advancement.