Telemedicine Patient Coordinator - Remote

Overview

The Telemedicine Patient Coordinator plays a vital role in supporting patients using telehealth services, ensuring they receive empathetic customer service and effective solutions to their needs.

In Short

• Fully remote position with overlapping EST working hours.
• Full-time role requiring 40 hours per week.
• Support patients in using telemedicine platforms.
• Address patient concerns with empathy and personalized solutions.
• Resolve issues using creative problem-solving techniques.
• Document feedback to identify areas for improvement.
• Collaborate with cross-functional teams to enhance workflows.
• Work with a telehealth provider that offers personalized care.
• Join a recruiting company focused on long-term success.
• Opportunity for retention bonuses and community-oriented activities.

Requirements

• Strong communication skills.
• Experience in customer service, preferably in healthcare.
• Ability to work remotely and manage time effectively.
• Empathetic listening skills.
• Problem-solving abilities.
• Familiarity with telemedicine platforms is a plus.

Benefits

• Work with top startups in the US and EU.
• Potential for career growth and promotions.
• Retention bonuses at various milestones.
• Community-oriented opportunities like annual retreats.
• Be part of a team that values long-term success.