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Client Onboarding Lead - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide

Overview

As a Client Onboarding Lead at Pearl Talent, you’ll be the first point of contact for new clients and play a critical role in shaping their hiring journey with us.

In Short

  • Fully remote position
  • Full-time job with a 40-hour work week
  • First point of contact for new clients
  • Manage the onboarding process post-sale
  • Gather role requirements and align expectations
  • Create detailed role briefs for internal teams
  • Ensure client satisfaction and streamline processes
  • Collaborate with internal stakeholders
  • Identify and recommend improvements in onboarding
  • Provide timely communication and updates to clients

Requirements

  • Strong background in client success, operations, or recruiting coordination
  • Excellent communication skills
  • Ability to balance structure and speed
  • Experience in managing client relationships
  • Proficient in information gathering and synthesis
  • Ability to identify bottlenecks in processes
  • Experience with onboarding processes is a plus

Benefits

  • Retention bonuses at 3, 6, 9, and 12 months
  • Community-driven benefits including annual retreats
  • Work with exceptional US and EU founders
  • Opportunity for long-term career growth
Pearl logo

Pearl

Pearl is a dynamic recruitment firm that specializes in connecting top talent with high-growth startups and established companies across the US and EU. With a focus on growth, flexibility, and collaboration, Pearl fosters a supportive work environment where employees can thrive. The company emphasizes personal development, mentorship, and career progression, making it an ideal place for motivated individuals to contribute to the success of clients while shaping the company's mission and culture. Pearl is committed to delivering impactful training programs and continuous learning opportunities, ensuring that its workforce is equipped with the skills needed to excel in a fast-paced, dynamic setting.

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