Outbound Customer Service Representative - Remote

Overview

Peak Support is seeking experienced Outbound Customer Service Representatives who excel in high-volume outbound calling and thrive in fast-paced environments.

In Short

• Handle a large volume of outbound calls daily.
• Engage customers and gather information.
• Resolve concerns and drive positive outcomes.
• Strong outbound calling experience required.
• Excellent verbal communication skills needed.
• Ability to manage objections effectively.
• Comfortable working in voice-heavy programs.
• Strong time management and resilience.
• Ability to work independently with minimal supervision.
• Flexibility to work shifting schedules.

Requirements

• 2+ years of outbound calling experience.
• Success in meeting call and productivity targets.
• Strong problem-solving skills.
• Professional and persuasive during calls.
• Adaptability to changing scripts and processes.
• Proficient in basic computer tools and CRM systems.
• Consistent attendance in a performance-driven environment.

Benefits

• Work from home with a supportive culture.
• Opportunities for growth within the organization.
• Performance-driven work environment.
• Established organization with a high Glassdoor rating.
• Exceptional service environment for team members.