Customer Service Sales Representative - Remote

Overview

The Customer Service Sales Representative is responsible for engaging with customers to provide support, resolve issues, and drive sales growth through relationship building and problem-solving.

In Short

• Engage with customers via phone, email, and chat.
• Promote and upsell products/services to meet customer needs.
• Maintain accurate records of customer interactions in CRM.
• Achieve and surpass sales targets consistently.
• Participate in team meetings and training sessions.
• Build strong relationships with customers for retention.
• Utilize communication tools effectively.
• Self-motivated and results-oriented approach.
• Organizational skills to manage daily tasks.
• Comfortable working with technology and CRM systems.

Requirements

• 1–3 years of experience in customer service or sales.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to build trust.
• Proven ability to meet sales targets.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot).
• Comfortable using tools like Slack and Microsoft Teams.
• Strong organizational and time-management abilities.
• Self-motivated and adaptable to changing needs.

Benefits

• Opportunity to work with an innovative team.
• Potential for career growth within the company.
• Flexible working hours to accommodate US time zones.
• Remote work setup allowing for better work-life balance.
• Access to training and development resources.