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Customer Service Sales Representative - Remote

Posted 13 hours ago
Customer Service
Full Time
Worldwide

Overview

Growe is a leading business advisory and services group in iGaming and Entertainment. 小reators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

In Short

  • Initiate outbound calls to potential and existing users to promote Growe鈥檚 products, services, or ongoing campaigns;
  • Persuade users to take desired actions such as completing registrations, returning to the platform, or making deposits;
  • Reconnect with inactive users by offering relevant promotions, updates, or tailored communication;
  • Maintain a warm, professional, and proactive tone across all customer interactions;
  • Handle objections with confidence and empathy, providing accurate information and solutions;
  • Escalate complex or sensitive situations to the appropriate teams as needed;
  • Participate actively in training sessions and meetings to stay updated on product features, compliance, and communication techniques;
  • Support broader CRM and Marketing efforts by executing campaign-specific outreach;
  • Align with Customer Support and Marketing on messaging, tone, and timing;
  • Share insights gathered during calls with internal teams to inform improvements.

Requirements

  • Previous experience in outbound calling, telemarketing, telesales, or customer re-engagement roles;
  • Background in customer service is a plus, especially in fast-paced or metric-driven environments;
  • Familiarity with CRM systems, call-tracking tools, and customer data logging;
  • Demonstrated ability to achieve performance targets in a structured environment;
  • Knowledge of the customer lifecycle and understanding of sales/retention funnels.

Benefits

  • Health & Wellness Focus;
  • Growth Opportunities;
  • Performance-Driven Rewards;
  • Dynamic Work Environment.
Growe - LinkedIn Postings logo

Growe - LinkedIn Postings

Growe is a dynamic player in the iGaming and Entertainment industries, dedicated to uniting global brands and leveraging expertise from diverse markets. The company focuses on developing innovative technology platforms and payment solutions that drive asset expansion and sustainable growth. With a bold approach, Growe aims to unlock potential and seize opportunities across various regions, including Asia, Africa, and Latin America. The company prides itself on creating a talented team that consistently achieves technological and marketing excellence, while fostering an environment where ambition knows no bounds. Growe values collaboration, results-driven strategies, and adaptability, positioning itself as a leader in an ever-evolving industry.

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