Customer Service Sales Representative - Remote

Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking energetic, positive-minded technicians who embrace challenges with enthusiasm and prioritize guest satisfaction above all else.

In Short

• Join a rapidly expanding, VC-backed company.
• Deliver exceptional service with honesty and transparency.
• Engage with customers and document their needs.
• Advise on services, parts, and maintenance packages.
• Manage customer inquiries and provide detailed explanations.
• Educate customers on cost-saving opportunities.
• Maintain accurate records of customer interactions.
• Communicate updates regarding service timelines.
• Work independently in a fast-paced environment.
• Fully remote opportunity.

Requirements

• Proven experience in sales or customer service.
• Strong communication skills.
• Knowledge of automotive repair and maintenance services.
• Proficiency in CRM software and basic computer skills.
• Typing speed of 40 words per minute or above.
• Strong phone presence.
• Ability to multi-task and manage time effectively.
• Excellent verbal and written communication skills.

Benefits

• Competitive Base Pay: $15/hr + commission.
• Paid Time Off (Sick & Vacation).
• Annual Paid Holidays (6).
• Medical, Dental & Vision Insurance.
• 401(k) w/ 4% Matching.
• Employee Referral Program.
• Fully Remote Opportunity.