Italian Speaking Customer Service Representative - Smart Home Technology - Remote

Overview

An overview paragraph about the job

In Short

• Provide exceptional customer service to Italian-speaking clients regarding smart home products.
• Assist customers via phone, email, and chat with inquiries, troubleshooting, and technical support.
• Document customer interactions accurately in the company’s support system.
• Identify and escalate complex issues to the appropriate technical teams.
• Maintain a high level of knowledge about our smart home technology offerings.
• Work closely with team members to enhance service efficiency and customer satisfaction.
• Participate in training sessions to stay updated on product developments and customer service best practices.

Requirements

• Fluency in Italian is required.
• Strong communication skills.
• Ability to work in a team environment.
• Interest in smart home technology.
• Problem-solving skills.
• Previous customer service experience is a plus.
• Willingness to learn and adapt.

Benefits

• Free relocation to Greece.
• Opportunity to work in a growing industry.
• Cultural experiences in a vibrant country.
• Training and development opportunities.
• Dynamic work environment.