Nordic Speaking Customer Service Representative - Remote

Overview

An overview paragraph about the job

In Short

• Provide top-notch customer service to Nordic-speaking clients through various communication channels.
• Assist customers with product inquiries, troubleshooting, installations, and optimizing their smart home devices.
• Document all customer interactions accurately in the CRM system for effective tracking and follow-up.
• Collaborate with product and technical teams to address complex customer issues and provide solutions.
• Stay informed about the latest smart home technologies, trends, and product offerings to deliver knowledgeable support.
• Build rapport with customers to foster loyalty and ensure a positive experience with our brand.

Requirements

• Fluency in a Nordic language.
• Strong communication skills.
• Passion for technology and customer satisfaction.
• Experience in customer service roles.
• Ability to troubleshoot and assist with smart home devices.
• Familiarity with CRM systems.

Benefits

• Opportunity to work in an innovative environment.
• Supportive team culture.
• Access to the latest smart home technologies.
• Career development opportunities.