Spanish Speaking Roadside Assistance Coordinator - Remote

Overview

Patrique Mercier Recruitment PT is excited to offer a remote opportunity for a Spanish Speaking Roadside Assistance Coordinator based in Greece. Our agency specializes in connecting talented individuals with excellent career opportunities, and we are seeking a dedicated professional to provide high-quality support to our Spanish-speaking clients during roadside emergencies. In this role, you will be responsible for coordinating timely assistance, ensuring that customers receive the help they need while maintaining a positive customer experience. If you are passionate about helping others and want to use your language skills in a meaningful way, we encourage you to apply!

In Short

• Serve as the primary contact for Spanish-speaking customers requiring roadside assistance.
• Assess client needs and efficiently coordinate responses from service providers.
• Maintain clear and empathetic communication with clients throughout the assistance process.
• Collaborate with service partners to ensure prompt and effective service delivery.
• Accurately document all customer interactions and service requests for quality assurance.
• Gather and analyze customer feedback to identify opportunities for service improvements.

Requirements

• Fluency in Spanish and English.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles.
• Ability to work independently and manage time effectively.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Remote work opportunity.
• Flexible working hours.
• Supportive team environment.
• Opportunities for professional development.