Dutch Speaking Roadside Assistance Coordinator - Remote

Overview

An exciting opportunity for a Dutch Speaking Roadside Assistance Coordinator in a remote capacity, allowing you to work from home in Greece while providing essential support to Dutch-speaking customers in need of roadside assistance.

In Short

• Handle incoming roadside assistance calls from Dutch-speaking customers.
• Assess situations and provide clear instructions for dispatching assistance.
• Maintain effective communication with customers throughout the process.
• Document assistance requests and resolutions accurately.
• Collaborate with external service providers for efficient assistance.
• Stay informed about regional travel conditions and best practices.
• Conduct follow-up calls to gather feedback and ensure satisfaction.

Requirements

• Fluency in Dutch.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote environment.
• Experience in customer service or support roles.
• Familiarity with dispatch coordination is a plus.

Benefits

• Work from home flexibility.
• Opportunity to assist and support customers.
• Dynamic and supportive work environment.