Dutch Speaking Roadside Assistance Coordinator - Remote

Overview

Patrique Mercier Recruitment PT is excited to offer a fantastic remote opportunity for a Dutch Speaking Roadside Assistance Coordinator based in Greece. Our agency focuses on bridging the gap between talented individuals and rewarding career positions. In this role, you will provide critical support to Dutch-speaking clients who require roadside assistance. Your strong communication skills and ability to swiftly coordinate assistance services will play an essential role in ensuring outstanding customer experiences during challenging situations. If you're passionate about helping others and are ready to leverage your language skills in a dynamic remote environment, we encourage you to apply!

In Short

• Act as the primary point of contact for Dutch-speaking customers needing roadside assistance.
• Assess client needs and coordinate the timely dispatch of assistance services.
• Maintain proactive and clear communication with clients throughout the assistance process.
• Collaborate effectively with service providers to ensure rapid and quality service delivery.
• Document all client interactions and service requests accurately for oversight and continual improvement.
• Collect and analyze customer feedback to identify opportunities for enhancing service quality.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Experience in customer service or related fields.
• Proficient in using communication tools and software.

Benefits

• Work remotely from Greece.
• Opportunity to help others in challenging situations.
• Dynamic work environment.
• Professional development opportunities.