Italian Speaking Customer Service Representative - Remote

Overview

An overview paragraph about the job

In Short

• Deliver high-quality customer service to Italian-speaking clients via phone, email, and chat regarding fitness tech products.
• Address customer inquiries, assist with troubleshooting, and provide guidance on the use of fitness applications and devices.
• Document customer interactions meticulously in the support system for accurate record-keeping and analysis.
• Collaborate with team members to share insights and solutions for improving customer satisfaction.
• Stay up-to-date with product knowledge and trends in fitness technology to provide accurate information and recommendations.
• Conduct training sessions for customers on the effective use of fitness technology tools.

Requirements

• Fluency in Italian.
• Passion for fitness and technology.
• Strong communication skills.
• Ability to troubleshoot technical issues.
• Experience in customer service.

Benefits

• Work from home.
• Flexible working hours.
• Opportunity to help clients in their fitness journeys.