German Speaking Financial Services Support Agent - Remote

Overview

An overview paragraph about the job

In Short

• Provide expert support to clients in German concerning financial products and services.
• Assist customers with inquiries related to account management, transactions, and compliance policies.
• Troubleshoot client issues and work towards effective resolutions.
• Maintain accurate records of client interactions and document customer communications.
• Collaborate with internal teams to ensure prompt responses to client needs.
• Engage in ongoing training to stay updated on financial regulations and product information.
• Deliver outstanding customer service, building trust and long-term relationships with clients.

Requirements

• Fluency in German is essential.
• Experience in customer service or financial services is preferred.
• Strong communication and interpersonal skills.
• Ability to troubleshoot and resolve client issues effectively.
• Familiarity with financial products and services.
• Detail-oriented with strong organizational skills.
• Willingness to engage in ongoing training.

Benefits

• Work remotely from anywhere in Greece.
• Opportunity to work in a dynamic environment.
• Supportive team culture.
• Training and development opportunities.
• Competitive salary and benefits package.