French Speaking Financial Services Support Agent - Remote

Overview

An exciting opportunity for a French Speaking Financial Services Support Agent to provide high-quality support to clients in French, assisting them with inquiries related to financial products and services.

In Short

• Deliver outstanding customer support to clients in French concerning financial products and services.
• Assist customers with inquiries related to account management, transactions, and financial services.
• Troubleshoot and resolve customer issues in a timely and efficient manner.
• Document interactions with clients meticulously to maintain accurate records.
• Collaborate with internal teams to ensure comprehensive support and efficient service delivery.
• Engage in regular training sessions to stay updated on regulatory changes and product knowledge.
• Foster strong relationships with clients by delivering exceptional customer service.

Requirements

• Fluency in French is required.
• Experience in customer service, preferably in financial services.
• Strong communication and interpersonal skills.
• Ability to troubleshoot and resolve issues effectively.
• Detail-oriented with strong documentation skills.
• Willingness to learn and adapt to new information.

Benefits

• Work remotely from Greece.
• Opportunity to grow within a leading recruitment agency.
• Regular training and development opportunities.
• Supportive team environment.