Danish-speaking Technical Support Representative - Remote

Overview

Patrique Mercier Recruitment PT is on the lookout for a dedicated Danish-speaking Technical Support Representative to work remotely from Greece. This role is ideal for those who have a keen interest in technology and excellent communication skills. As a Technical Support Representative, you will be the first point of contact for Danish-speaking customers, assisting them with their technical queries and delivering top-notch support from the comfort of your home.

In Short

• Offer outstanding technical support to Danish-speaking clients via phone, email, and chat.
• Identify, troubleshoot, and resolve technical issues related to our products.
• Guide clients on product usage, features, and best practices.
• Collaborate with technical teams to escalate high-level issues and enhance service processes.
• Document customer interactions and solutions in our support ticketing system.
• Stay informed about product updates and emerging technologies to provide informed support.
• Engage in continuous training and development opportunities to improve personal skills and team performance.

Requirements

• Fluency in Danish and English.
• Strong communication and interpersonal skills.
• Experience in technical support or customer service is a plus.
• Ability to troubleshoot technical issues effectively.
• Familiarity with support ticketing systems.
• Willingness to learn and adapt to new technologies.

Benefits

• Work from home flexibility.
• Continuous training and development opportunities.
• Supportive team environment.
• Competitive salary and benefits package.