Slovenian Speaking Remote Technical Support Specialist

Overview

Join Patrique Mercier Recruitment JP as a Slovenian Speaking Remote Technical Support Specialist for an International IT company and get ready to enhance your career while enjoying the flexibility of remote work!

In Short

• Provide high-quality technical support to Slovenian-speaking customers via remote channels.
• Diagnose and troubleshoot technical issues related to the company's products and services.
• Collaborate with internal teams to escalate and resolve complex technical problems.
• Document customer interactions and technical issues accurately within the CRM system.
• Engage in ongoing training to improve product knowledge and support capabilities.
• Gather customer feedback to enhance service delivery and customer satisfaction.
• Assist in training new team members as needed.

Requirements

• Fluency in Slovenian and English.
• Experience in technical support or customer service roles.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems and remote support tools.

Benefits

• Fully paid relocation package for those who prefer to work from Greece.
• Flexible remote work options.
• Ongoing training and development opportunities.
• Collaborative and supportive team environment.
• Opportunity to work with an international IT company.