Spanish Speaking Customer Consultant for Automotive Industry - Remote

Overview

Join Patrique Mercier Recruitment JP as a Spanish Speaking Customer Consultant for the Automotive Industry, located in the vibrant city of Athens! This is an incredible opportunity for individuals who are passionate about cars and dedicated to providing top-notch customer service in a fast-paced environment. As a Customer Consultant, you will engage with Spanish-speaking clients, assisting them with their inquiries, offering solutions, and ensuring they have a positive experience with our automotive products and services.

If you have a love for the automotive sector and enjoy helping others, this position is perfect for you! You'll be part of a supportive team in a beautiful city known for its rich history and culture.

In Short

• Assist Spanish-speaking customers with inquiries related to automotive products and services via phone, email, and chat.
• Provide accurate information and troubleshoot customer issues efficiently.
• Maintain detailed records of customer interactions and follow up as necessary.
• Work closely with the automotive team to stay informed about the latest products and services.
• Participate in team meetings and contribute to improving service quality.
• Gather customer feedback and suggest improvements to enhance the customer experience.
• Engage in ongoing training to develop your knowledge of the automotive industry.

Requirements

• Fluency in Spanish.
• Strong communication skills.
• Passion for the automotive industry.
• Ability to work in a fast-paced environment.
• Problem-solving skills.
• Experience in customer service is a plus.

Benefits

• Supportive team environment.
• Opportunity to work in a vibrant city.
• Ongoing training and development.
• Engagement with a passionate customer base.