Nordic Speaking Customer Service - Banking - Athens, Greece - Remote

Overview

Join Patrique Mercier Recruitment JP in Athens, Greece, as a Nordic-speaking customer service representative in the banking sector! This exciting opportunity allows you to immerse yourself in a vibrant city while providing exceptional service to clients in the financial industry. In this role, you will assist Nordic-speaking customers with their banking inquiries, ensuring their needs are met with professionalism and expertise. If you are passionate about customer service and interested in a career within the financial sector, this could be your perfect opportunity to thrive in a rewarding environment!

In Short

• Provide excellent customer support to Nordic-speaking clients through various communication methods.
• Assist customers with banking inquiries, account management, and product information.
• Maintain a strong knowledge of banking products, policies, and regulations.
• Document customer interactions in the company’s CRM system.
• Collaborate with team members to enhance customer satisfaction.
• Participate in continuous training initiatives.
• Provide feedback on customer service processes.

Requirements

• Fluent in one of the Nordic languages and English.
• Strong customer service skills and effective communication abilities.
• Ability to work in a fast-paced environment.
• Analytical and problem-solving skills.
• Prior experience in customer service, preferably in banking.
• Keen understanding of banking products.
• A proactive attitude and enthusiasm for learning.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package