Italian Speaking Customer Experience Associate - Remote

Overview

An overview paragraph about the job

In Short

• Deliver excellent customer service to Italian-speaking clients through phone, email, and chat platforms.
• Handle customer inquiries and concerns with accuracy and empathy.
• Track customer interactions and document feedback in the CRM system.
• Collaborate with team members to refine processes and improve customer satisfaction.
• Stay informed on product updates and industry trends to provide informed support.
• Participate in ongoing training and development programs to enhance your skills.

Requirements

• Fluent in Italian.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Empathy and problem-solving skills.

Benefits

• Opportunity to work in a vibrant team.
• Ongoing training and development.
• Supportive work environment.