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Hungarian Technical Support Specialist - Remote

Posted 24 weeks ago

Overview

Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a major tech company, and experience the beauty of Greece while advancing your career! This fantastic opportunity features a fully paid relocation package, ensuring a smooth transition to your new home. In this role, you'll provide specialized technical assistance to Hungarian-speaking customers, addressing a range of inquiries related to innovative technology products and services. You'll enhance your technical skills and problem-solving abilities in a collaborative environment filled with professionals dedicated to exceptional customer support. If you're ready to embrace a new adventure and contribute to a dynamic team, this role is perfect for you!

In Short

  • Deliver exceptional technical support to Hungarian-speaking customers through various channels, including phone, email, and chat.
  • Diagnose and resolve technical issues related to the company's products and services efficiently.
  • Collaborate with engineering teams to escalate and tackle more complex technical concerns.
  • Document customer interactions and technical issues accurately within the CRM system.
  • Participate in ongoing training to enhance product knowledge and improve support skills.
  • Provide insights and suggestions to enhance support processes and customer satisfaction.
  • Assist in the onboarding and training of new team members when necessary.

Requirements

  • Fluency in Hungarian and English.
  • Strong technical aptitude and problem-solving skills.
  • Experience in customer service or technical support roles.
  • Ability to work collaboratively in a team environment.
  • Excellent communication skills.

Benefits

  • Fully paid relocation package.
  • Opportunity to work in a dynamic team.
  • Ongoing training and development.
  • Experience living in Greece.

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