Hungarian Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a major tech company, and experience the beauty of Greece while advancing your career! This fantastic opportunity features a fully paid relocation package, ensuring a smooth transition to your new home. In this role, you'll provide specialized technical assistance to Hungarian-speaking customers, addressing a range of inquiries related to innovative technology products and services. You'll enhance your technical skills and problem-solving abilities in a collaborative environment filled with professionals dedicated to exceptional customer support. If you're ready to embrace a new adventure and contribute to a dynamic team, this role is perfect for you!

In Short

• Deliver exceptional technical support to Hungarian-speaking customers through various channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to the company's products and services efficiently.
• Collaborate with engineering teams to escalate and tackle more complex technical concerns.
• Document customer interactions and technical issues accurately within the CRM system.
• Participate in ongoing training to enhance product knowledge and improve support skills.
• Provide insights and suggestions to enhance support processes and customer satisfaction.
• Assist in the onboarding and training of new team members when necessary.

Requirements

• Fluency in Hungarian and English.
• Strong technical aptitude and problem-solving skills.
• Experience in customer service or technical support roles.
• Ability to work collaboratively in a team environment.
• Excellent communication skills.

Benefits

• Fully paid relocation package.
• Opportunity to work in a dynamic team.
• Ongoing training and development.
• Experience living in Greece.