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Hungarian Technical Support Specialist - Remote

Posted 23 weeks ago

Overview

Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a prominent Big Tech company and embark on an exciting journey in Greece! This role includes a fully paid relocation package, making your transition an enjoyable experience while you explore the rich culture and stunning landscapes of Greece. In this position, you will provide first-class technical assistance to Hungarian-speaking customers, resolving a variety of inquiries related to cutting-edge technology products and services. Enhance your technical expertise and problem-solving skills while being part of a collaborative team that values customer satisfaction. If you're enthusiastic about technology and customer service, this position is a perfect fit!

In Short

  • Offer exceptional technical support to Hungarian-speaking clients via phone, email, and chat.
  • Diagnose and resolve technical issues related to the company’s products and services efficiently.
  • Collaborate with engineering teams to escalate and address complex technical inquiries.
  • Document all customer interactions and technical problems accurately in the CRM system.
  • Participate in training sessions to enhance your product knowledge and support skills.
  • Provide feedback to improve support processes and enhance overall customer experience.
  • Assist in the onboarding and training of new team members as needed.

Requirements

  • Fluency in Hungarian and English.
  • Strong technical aptitude and problem-solving skills.
  • Experience in customer service or technical support roles.
  • Ability to work collaboratively in a team environment.
  • Familiarity with CRM systems.
  • Excellent communication skills.

Benefits

  • Fully paid relocation package.
  • Opportunity to work with a prominent Big Tech company.
  • Enhance your technical expertise.
  • Collaborative team environment.
  • Explore the rich culture and stunning landscapes of Greece.

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