Hungarian Technical Support Specialist - Remote

Overview

Join Patrique Mercier Recruitment JP as a Hungarian Technical Support Specialist for a prominent Big Tech company and embark on an exciting journey in Greece! This role includes a fully paid relocation package, making your transition an enjoyable experience while you explore the rich culture and stunning landscapes of Greece. In this position, you will provide first-class technical assistance to Hungarian-speaking customers, resolving a variety of inquiries related to cutting-edge technology products and services. Enhance your technical expertise and problem-solving skills while being part of a collaborative team that values customer satisfaction. If you're enthusiastic about technology and customer service, this position is a perfect fit!

In Short

• Offer exceptional technical support to Hungarian-speaking clients via phone, email, and chat.
• Diagnose and resolve technical issues related to the company’s products and services efficiently.
• Collaborate with engineering teams to escalate and address complex technical inquiries.
• Document all customer interactions and technical problems accurately in the CRM system.
• Participate in training sessions to enhance your product knowledge and support skills.
• Provide feedback to improve support processes and enhance overall customer experience.
• Assist in the onboarding and training of new team members as needed.

Requirements

• Fluency in Hungarian and English.
• Strong technical aptitude and problem-solving skills.
• Experience in customer service or technical support roles.
• Ability to work collaboratively in a team environment.
• Familiarity with CRM systems.
• Excellent communication skills.

Benefits

• Fully paid relocation package.
• Opportunity to work with a prominent Big Tech company.
• Enhance your technical expertise.
• Collaborative team environment.
• Explore the rich culture and stunning landscapes of Greece.