Finnish Speaking Customer Service Agent - Remote

Overview

Join Patrique Mercier Recruitment JP as a Finnish Speaking Customer Service Agent and embrace a rewarding opportunity with a paid relocation package to beautiful Greece! In this exciting position, you will provide exceptional support to Finnish-speaking customers, addressing inquiries, resolving issues, and ensuring a stellar customer experience. This role not only allows you to utilize your language skills but also gives you the chance to immerse yourself in a vibrant culture. If you are enthusiastic about helping customers and ready for a new adventure, we would love to hear from you!

In Short

• Deliver high-quality customer service to Finnish-speaking clients through phone, email, and chat.
• Address customer inquiries quickly and effectively, ensuring satisfaction with each interaction.
• Develop and maintain a thorough understanding of the company’s products and services to assist customers accurately.
• Document customer interactions in the CRM system for tracking and reporting.
• Collaborate with team members to boost service delivery and enhance overall customer experience.
• Engage in ongoing training to stay updated on product knowledge and customer service practices.
• Identify opportunities for service improvements based on customer feedback.

Requirements

• Fluency in Finnish and English.
• Strong communication and interpersonal skills.
• Experience in customer service is a plus.
• Ability to work in a team-oriented environment.
• Proficiency in using CRM software.
• Willingness to relocate to Greece.

Benefits

• Paid relocation package to Greece.
• Opportunity to work in a vibrant culture.
• Comprehensive training and development programs.
• Supportive team environment.
• Competitive salary and benefits.