Finnish Speaking Customer Service Agent - Remote

Overview

An exciting opportunity to work remotely in sunny Greece as a Finnish Speaking Customer Service Agent, providing top-notch support to Finnish-speaking clients.

In Short

• Provide superior customer service to Finnish-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently, ensuring a high level of satisfaction.
• Maintain a deep understanding of company products and services to assist customers effectively.
• Document customer interactions comprehensively in the CRM system for tracking purposes.
• Collaborate with team members to continuously enhance service delivery.
• Participate in training sessions to improve your skills and product knowledge.
• Propose improvements to customer service processes based on your experiences.

Requirements

• Fluency in Finnish is required.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently and remotely.
• Familiarity with CRM systems.

Benefits

• Work from the comfort of your home.
• Flexible working hours.
• Opportunity to work in a sunny location.
• Training and development opportunities.