Entry Level Norwegian Customer Service Agent - Remote

Overview

Join Patrique Mercier Recruitment JP as an Entry Level Norwegian Customer Service Agent and take the opportunity to relocate to Greece with fully paid relocation! In this exciting role, you will offer top-notch tech support for smart home devices to Norwegian-speaking clients. Your primary responsibility will be to assist customers by addressing their inquiries, troubleshooting issues, and ensuring they have a seamless experience with our products. If you have a passion for technology and a desire to explore a beautiful new country, we want to hear from you!

In Short

• Provide excellent customer service to Norwegian-speaking customers through phone, email, and chat support.
• Resolve product-related issues and troubleshoot smart home devices effectively.
• Maintain up-to-date knowledge of products and services to assist customers whenever needed.
• Document customer interactions accurately and proactively in the CRM system.
• Collaborate with team members to improve customer experience and service delivery.
• Engage in training sessions to stay updated on industry developments.
• Offer constructive feedback to help enhance operational processes.

Requirements

• Fluency in Norwegian.
• Strong communication skills.
• Passion for technology and customer service.
• Ability to troubleshoot technical issues.
• Experience with CRM systems is a plus.

Benefits

• Fully paid relocation to Greece.
• Opportunity to work in a dynamic environment.
• Training and development opportunities.
• Supportive team culture.