Dutch Speaking Customer Service Agent - Remote

Overview

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Agent and embark on an exciting new adventure in beautiful Greece! This role comes with a fully paid relocation package, allowing you to transition smoothly to this vibrant country. As a vital member of our customer service team, you will engage with Dutch-speaking clients, addressing their needs and ensuring a superior service experience. We are looking for enthusiastic individuals who thrive in a dynamic environment and are eager to help customers. If you're ready to combine your passion for customer service with the opportunity to explore a new culture, we would love to hear from you!

In Short

• Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
• Maintain comprehensive knowledge of our products and services to assist customers effectively.
• Document customer interactions and feedback within the company’s CRM system.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Engage in training programs to further develop your skills and product knowledge.
• Contribute suggestions for process improvements and team best practices.

Requirements

• Fluency in Dutch.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team-oriented environment.
• Willingness to learn and adapt.

Benefits

• Fully paid relocation package.
• Opportunity to explore a new culture.
• Dynamic work environment.
• Training and development programs.